Return and Refund Policy
You have 7 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item needs to have the receipt or proof of purchase.
Domestic shipping cost
- Inside CTG BDT 60/-
- Outside CTG BDT 100/-
As international freight charge and currency conversion rate fluctuation please call +8801511818555 to get the total charge of the shipping cost for your order.
You will be responsible for paying for your own delivery charge for returning your item. Shipping costs are non-refundable.
If you have any question on how to return your item to us, contact us at +8801511818555
Once we receive your item, we will inspect it and notify that we have received your return item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. It will require 3 working days to receive the refunded amount.
Usually, it takes 48-72 hours for domestic and 4-15 days for international.